Frequently Asked Questions
Everything you need to know about shopping with Lulu B London.
Where does Lulu B London ship to?
We offer worldwide shipping. UK orders typically arrive within 2-3 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please visit our returns portal to generate a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide. Our collections are designed for a true-to-size fit, but we recommend checking specific measurements for our tailored pieces.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible financing options.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to follow your parcel's journey.
Are your materials sustainably sourced?
At Lulu B London, we prioritize ethical production. We work with certified manufacturers and use high-quality, durable fabrics to ensure your wardrobe staples last for seasons to come.